Privacy Policy
Effective date: January 12, 2026. This policy explains how WiseField Keys collects, uses, and protects your personal information when you use our piano learning platform.
Information We Collect
- Account details: name, email, password hash, and profile preferences.
- Usage data: pages visited, chords practiced, Fallows created, cart activity.
- Device information: browser type, IP address, operating system for analytics.
- Payment data through secure third-party processors (we never store card numbers).
How We Use Your Data
We use your information to deliver personalized chord sheets, maintain your cart and Fallows sync, send optional product updates, and improve site performance through aggregated analytics.
Data is processed lawfully under consent, legitimate interest, and contract performance in accordance with GDPR and CCPA.
Cookies and Tracking
We use essential cookies for authentication, theme preference, and cart persistence. Analytics cookies help measure engagement. You can accept or decline non-essential cookies via the banner shown on first visit.
Your Rights
- Access and download personal data.
- Request correction or deletion of your account.
- Withdraw consent or opt out of marketing emails at any time.
- Submit data portability or restriction requests to [email protected].
Data Retention and Security
We retain data only as long as necessary for service delivery. All connections use TLS encryption. Access to user databases is limited to essential staff. In the event of a breach, affected users will be notified within 72 hours.
If you have questions, contact our Data Protection Officer at [email protected] or call +1 (415) 555-7392. We reserve the right to update this policy; changes will be announced via email and posted on this page.